In this technological era, it has become almost impossible to live without the internet and mobile phones. For the internet and calls, there are a lot of bundles. Some of the bundles out of them are automatically renewed after their expiration if your mobile phone has a balance. It happens that sometimes we do not need that package, so the only option is to cancel the renewal.
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Cancellation of Renewal:
Canceling a membership service that you no longer require has never been so simple. Just by dialing *190# and entering 1 to confirm the cancellation, you can cancel Auto-renewal.
Cancellation Via the Internet:
The renewal option is also accessible over the internet. First, you have to
- Log in to your own Lycamobile account.
- Click on My Lycamobile in your My Lycamobile account.
- Then Click Here to See the Bundle’s Specifications
- View More Information
- At last, Renewal is canceled.
FAQs:
I have misplaced my SIM card and would like to file a claim for compensation. So, what should I do now?
Please contact cs@lycamobile.co.uk with the relevant information, including your IMEI number and handset make/model, as well as a copy of a utility bill to prove your identity. We will send you proof of usage after we have completed the verification process, which you may use to claim your insurance.
My internet is not working anymore. So, what should I do now?
Please make sure you have adequate data or a reasonable amount of credit on your phone. By dialing *137# and then pressing call, you can always check out how much money is left on your Lyca Mobile account. If the issue persists, please call our helpful Customer Service team at 322 from any Lyca Mobile device.
What are the diverse types of emergency alerts?
Emergency Alerts are a government-developed public information service that alerts citizens to national and local emergencies that pose a serious threat to life and/or property.
The technology employed allows a message to be broadcast to a designated region, which means that any device in or approaching that area receives the message, which details the situation, and the steps individuals should take to secure their safety.
Its mission is to assist in the saving of lives in emergency circumstances by delivering a warning and clear instructions on how to respond. While the alert service will first be used as part of the government’s coronavirus response capabilities, it might potentially be used for other emergency situations, such as catastrophic flooding or terrorist strikes. The government uses emergency alerts to warn individuals when their lives are at risk.
Is it necessary for me to register my information in order to access Lyca Mobile’s services?
While it is not required to register your information, we strongly advise you to do so. The ability to manage your Lyca Mobile account online, set up auto top-up, get itemized bill copies, change, or update personal information, and more are all available after you register your phone number.